Returns & Exchanges

At The AJ Store, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.

1

Initiate Your Request

Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing